Shipping policy

Last Updated: May 2026

Thank you for shopping with Velujo Kicks.

Order Processing

Orders are typically processed within 1–3 business days after payment is received.

Orders are not processed, shipped, or delivered on weekends or holidays.

Estimated delivery times vary depending on your location and shipping method selected at checkout.

Typical delivery times are:

Please note that delivery times are estimates and are not guaranteed.

Once your order has been shipped, you will receive a tracking number via email if available.

Please allow up to 48 hours for tracking information to update.

Velujo Kicks is not responsible for delays caused by:

Customers are responsible for providing accurate shipping information.

If an incorrect address is entered, please contact us immediately. We cannot guarantee changes can be made after an order has been processed.

Velujo Kicks is not responsible for lost or stolen packages that have been marked as delivered by the shipping carrier.

Customers should contact the shipping carrier directly regarding delivery issues.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with:

Approved claims may be eligible for a replacement or refund.

If you have any questions regarding shipping, please contact:

Email: velujokicks@gmail.com